As LLMs improve, so does Ralkin! We are proud to announce that Ralkin is now multimodal, which means that you can now send files to Ralkin! The Multimodal capabilities of Ralkin so far are three:
Too lazy to type down a part number? Then simply take a picture of the spare part of interest and send it to Ralkin! Ralkin is trained to search for part numbers in images, and it will do its best to find the part number for you. It can work with both OEM spare parts labels, as well as our own Ralco labels.
Example images and their corresponding Ralkin replies (using Telegram) are shown below. Try them!
The following use of OEM labels is for testing and identification purposes only. Ralco Europa is NOT related to such manufacturers, as we sell aftermarket spare parts.
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Is this Joan Miró lost Ralco logo painting?
We deliver aftermarket spare parts anywhere in the world, now even to space!
A broken compressor just came in to your repair shop? Wondering which spare parts Ralco can supply? Simply take a photo of the compressor tag and send it to Ralkin! Ralkin is trained to search for compressor models within images, and then it will do its best to find it in our Catalogues section. Unfortunately, not all models are available, only those that are currently implemented within Catalogues. This does not mean that we do not have spare parts for that model; better shearch using part numbers until then.
The following use of compressor labels is for testing and identification purposes only. Ralco Europa is NOT related to such manufacturers, as we sell aftermarket spare parts.
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Ralkin reply:![]() |
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After Ralkin has successfully identified the compressor model, simply ask which spare parts do you need.
This compressor certainly is a workhorse for industrial refrigeration.
Aftermarket spare parts coming soon!
It is late in the afternoon and you are tired to prepare an online order? Don't worry, you are not the only one. Many of our customers send us a wide variety of documents for their orders and quotations, and Ralkin is now able to read them! From well formatted PDF or Excel documents, to simple text files, or even images of handwritten notes, Ralkin will do its best to read the document and prepare a preliminary quotation for you.
Imagine that you are repairing some Sabore compressors, and while searching their documentation you identify the parts you need. You highlight them, add the quantities you need, and simply you take a picture with your phone and send it to Ralkin. Something like this:
Can you guess which screw compressor is this? ... SNOON?
Once you click , the selected items will be added to the shopping cart in our website (regardless if you are using Ralkin as a webchat or in Telegram).
If you are using the Public version of Ralkin, you will be redirected to proceed for a Quotation. There, you will need to fill in your contact details, and when ready you can finally submit it to us. Before submitting it, you can still modify it by going to the Shopping cart. You can add new items by searching them in the Compressor Spare Parts or Catalogues sections.
If you are using the Clients version of Ralkin, the selected items from Ralkin prepared quotation will be added to your Clients shopping cart inside the Clients Area. You will be redirected to the webpage to place an online order/quotation, whereby you can add additional information such as the delivery address, purchase reference order number, etc. Like before, you can still modify it by going to the shopping cart and add more items if needed. Unlike before, it will be necessary to login to the Client Area in your browser in order to access the order webpage after checking out.
Qing dinasty technology was quite advanced, was it?
Ralkin can also process spreadsheets and PDF files with requests of quotations. For example, consider the following spreadsheet document_example_2.xlsx:
Ralkin works best with clear and well formatted documents using part numbers, and in their absence, with clear compressor models, brands and descriptions. As shown previously, Ralkin will do its best to identify the requested spare parts and will prepare a quotation for you.
Compare each item from the original document with the corresponding item(s) from Ralkin. Delete or uncheck those that are not well matched, and check those that are. Click on Checkout when ready to proceed. The selected items will be added to the shopping cart in our website where you can continue requesting a quotation or placing an order.
The following table is an additional example of a spreadsheet document that Ralkin can process correctly, document_example_3.ods. It is a simple table with the following columns (remember that when dealing with an AI, the simpler the better):
# | description | part number | qty. |
---|---|---|---|
1 | Lock washer MB17 | 54369800 | 20 |
2 | Oil filter set DN 40 for Grasso screw compressor LT series | 959000131 | 15 |
3 | Oil filter Grasso RC12 | 20.38.125 | 1 |