AI Chatbot - Ralkin

RALKIN - RALco INtelligence, ver. 2.0 Multimodal

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As LLMs improve, so does Ralkin! We are proud to announce that Ralkin is now multimodal, which means that you can now send files to Ralkin! The Multimodal capabilities of Ralkin so far are three:

  1. Spare parts label images (accepted file extensions: .jpg , .jpeg, .png and .webp)

    2. Too lazy to type down a part number? Then simply take a picture of the spare part of interest and send it to Ralkin! Ralkin is trained to search for part numbers in images, and it will do its best to find the part number for you. It can work with both OEM spare parts labels, as well as our own Ralco labels.

    Example images and their corresponding Ralkin replies (using Telegram) are shown below. Try them!

    The following use of OEM labels is for testing and identification purposes only. Ralco Europa is NOT related to such manufacturers, as we sell aftermarket spare parts.

    Spare part label example 1 Spare part label example 3 Spare part label example 4
    Ralkin reply:
    Spare part label example 1 Ralkin    		 Ralkin reply:
    Spare part label example 3 Ralkin    		 Ralkin reply:
    Spare part label example 4 Ralkin

Spare part label example 2 Spare part label example 5
Ralkin reply:
Spare part label example 2 Ralkin		 Ralkin reply:
Spare part label example 5 Ralkin

Is this Joan Miró lost Ralco logo painting?

We deliver aftermarket spare parts anywhere in the world, now even to space!

  1. Compressor information label plate images (accepted file extensions: .jpg , .jpeg, .png and .webp)

    2. A broken compressor just came in to your repair shop? Wondering which spare parts Ralco can supply? Simply take a photo of the compressor tag and send it to Ralkin! Ralkin is trained to search for compressor models within images, and then it will do its best to find it in our Catalogues section. Unfortunately, not all models are available, only those that are currently implemented within Catalogues. This does not mean that we do not have spare parts for that model; better shearch using part numbers until then.

    The following use of compressor labels is for testing and identification purposes only. Ralco Europa is NOT related to such manufacturers, as we sell aftermarket spare parts.

    Compressor model example 1 Compressor model example 2
    Ralkin reply:
    Compressor model example 1 Ralkin    		 Ralkin reply:
    Compressor model example 2 Ralkin

    After Ralkin has successfully identified the compressor model, simply ask which spare parts do you need.

Compressor model example 3 Compressor model example 4
Ralkin reply:
Compressor model example 3 Ralkin		 Ralkin reply (negative answer):
Compressor model example 4 Ralkin

Our valve plates really enjoy Christmas, don't you?

This compressor certainly is a workhorse for industrial refrigeration.
Aftermarket spare parts coming soon!

  1. Quotation document - accepted file types:
    • Images - file extensions: .jpg, .jpeg, .png and .webp
    • PDF documents - file extension: .pdf
    • Spreadsheets - file extensions: .xls, .xlsx (Excel) and .ods (OpenDocument)
    • Text documents - file extensions: .txt

    It is late in the afternoon and you are tired to prepare an online order? Don't worry, you are not the only one. Many of our customers send us a wide variety of documents for their orders and quotations, and Ralkin is now able to read them! From well formatted PDF or Excel documents, to simple text files, or even images of handwritten notes, Ralkin will do its best to read the document and prepare a preliminary quotation for you.

Imagine that you are repairing some Sabore compressors, and while searching their documentation you identify the parts you need. You highlight them, add the quantities you need, and simply you take a picture with your phone and send it to Ralkin. Something like this:

Quotation document example 1
Click the image to get the original photo

Following the previous examples, Ralkin will do its best to identify the requested spare parts based on the information in the document, such as part numbers, descriptions, compressor brand and model, as well as the quantities requested. With this information, Ralkin will search in our database the most relevant products, where the part numbers are clearly the most important information to achieve a good match, as shown in this example.

For each spare part that Ralkin identifies in the original document, it will search for the most relevant item from Ralco. It then will prepare a preliminary quotation that you can access with the link given by Ralkin. Such link will have an expiry date.

Quotation document example 1 Ralkin quotation

In the preliminary quotation, you can relate each item from the original document with the corresponding item(s) from Ralco. Those shown in green are the ones that Ralkin successfully matched with our products. Those in yellow are when several options are available, or when a part number was not used and therefore the match is not so clear. Items in red, as expected, are the ones that Ralkin was not able to identify in our database.

Can you guess which screw compressor is this? ... SNOON?

Once you click , the selected items will be added to the shopping cart in our website (regardless if you are using Ralkin as a webchat or in Telegram).

If you are using the Public version of Ralkin, you will be redirected to proceed for a Quotation. There, you will need to fill in your contact details, and when ready you can finally submit it to us. Before submitting it, you can still modify it by going to the Shopping cart. You can add new items by searching them in the Compressor Spare Parts or Catalogues sections.

If you are using the Clients version of Ralkin, the selected items from Ralkin prepared quotation will be added to your Clients shopping cart inside the Clients Area. You will be redirected to the webpage to place an online order/quotation, whereby you can add additional information such as the delivery address, purchase reference order number, etc. Like before, you can still modify it by going to the shopping cart and add more items if needed. Unlike before, it will be necessary to login to the Client Area in your browser in order to access the order webpage after checking out.

Qing dinasty technology was quite advanced, was it?

Ralkin can also process spreadsheets and PDF files with requests of quotations. For example, consider the following spreadsheet document_example_2.xlsx:

Document Example 2 Excel

Ralkin works best with clear and well formatted documents using part numbers, and in their absence, with clear compressor models, brands and descriptions. As shown previously, Ralkin will do its best to identify the requested spare parts and will prepare a quotation for you.

Document Example 2 Excel ralkin

Compare each item from the original document with the corresponding item(s) from Ralkin. Delete or uncheck those that are not well matched, and check those that are. Click on Checkout when ready to proceed. The selected items will be added to the shopping cart in our website where you can continue requesting a quotation or placing an order.

Document Example 2 Excel ralkin quotation

The following table is an additional example of a spreadsheet document that Ralkin can process correctly, document_example_3.ods. It is a simple table with the following columns (remember that when dealing with an AI, the simpler the better):

# description part number qty.
1 Lock washer MB17 54369800 20
2 Oil filter set DN 40 for Grasso screw compressor LT series 959000131 15
3 Oil filter Grasso RC12 20.38.125 1
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